Terms & ConditionsTerms & Conditions

Beautician is the author and publisher of the internet resource www.beautician.site
and the mobile application ‘Beautician’ (together, “Website and/or mobile
application”). Beautican owns and operates the services provided through the
Website.

● 1.NATURE AND APPLICABILITY OF TERMS

● Please carefully go through these terms and conditions (“Terms”) and the
privacy policy available at https://beautician.life (“Privacy Policy”)before
you decide to access the Website and/or mobile application or avail the services
made available on the Website and/or mobile application by Beautician. These
Terms and the Privacy Policy together constitute a legal agreement
(“Agreement”) between you and Beautician in connection with your visit to
the Website and/or mobile application and your use of the Services (as defined
below).
● The Agreement applies to you whether you are –
○ A service provider (whether an individual professional or an
organization) or similar institution wishing to be listed, or already
listed, on the Website and/or mobile application, including
designated, authorized associates of such service provider or
institutions (“Service provider(s)”, “you” or “User”); or
○ A Customer, his/her representatives or affiliates, searching for
service provider through the Website and/or the mobile application
(“End-User”, “you” or “User”); or
○ Otherwise a user of the Website and/or the mobile application (“you”
or “User”).

● This Agreement applies to those services made available by beautician on
the Website and/or the mobile application, which are offered to charge the
Users (“Services”), including the following:
○ For Service provider: Listing of Service provider and their profiles and
contact details, to be made available to the other Users and visitors
to the Website and/or mobile application;
○ For other Users: Facility to (i) create and maintain ‘Health Accounts’,
(ii) search for service provider by name, specialty, and geographical
area, or any other criteria that may be developed and made available
by Beautician,and (iii) to make appointments with Service provider.
● The Services may change from time to time, at the sole discretion of
beautician, and the Agreement will apply to your visit to and your use of the
Website and/or the mobile application to avail the Service, as well as to all
information provided by you on the Website and/or the mobile application
at any given point in time.
● This Agreement defines the terms and conditions under which you are
allowed to use the Website and/or the mobile application and describes the

manner in which we shall treat your account while you are registered as a
member with us. If you have any questions about any part of the
Agreement, feel free to contact us support@beautician.site
● By downloading or accessing the Website and/or the mobile application to
use the Services, you irrevocably accept all the conditions stipulated in this
Agreement, the Subscription Terms of Service and Privacy Policy, as
available on the Website and/or mobile application, and/or agree to abide
by them. This Agreement supersedes all previous oral and written terms and
conditions (if any) communicated to you relating to your use of the Website
and/or the mobile application to avail the Services. By availing any Service,
you signify your acceptance of the terms of this Agreement.
● We reserve the right to modify or terminate any portion of the Agreement
for any reason and at any time, and such modifications shall be informed to
you in writing You should read the Agreement at regular intervals. Your use
of the Website and/or mobile application following any such modification
constitutes your agreement to follow and be bound by the Agreement so
modified.
● You acknowledge that you will be bound by this Agreement for availing any
of the Services offered by us. If you do not agree with any part of the
Agreement, please do not use the Website and/or mobile application or avail
any Services.
● Your access to use of the Website and/or mobile application and the Services
will be solely at the discretion of beautician.
● The Agreement is published in compliance of and is governed by the
provisions of Saudi law.

● 2.CONDITIONS OF USE

● You must be 18 years of age or older to register, use the Services, or visit
or use the Website and/or mobile application in any manner. By registering,
visiting and using the Website and/or mobile application or accepting this
Agreement, you represent and warrant to Beautician that you are 18 years
of age or older, and that you have the right, authority and capacity to use
the Website and/or mobile application and the Services available through
the Website and/or mobile application, and agree to and abide by this
Agreement.

● 3.TERMS OF USE APPLICABLE TO ALL USERS OTHER THAN SERVICE
PROVIDER S

● The terms in this Clause 3 are applicable only to Users other than Service
Provider s.
○ 3.1END-USER ACCOUNT AND DATA PRIVACY
■ 3.1.1 The terms “personal information” and “sensitive
personal data or information” are defined under the SPI
Rules, and are reproduced in the Privacy Policy.
■ 3.1.2 beautician may by its Services, collect information
relating to the devices through which you access the Website
and/or mobile application, and anonymous data of your
usage. The collected information will be used only for
improving the quality of Beautician’s services and to build
new services.
■ 3.1.3 The Website and/or mobile application allows
beautician to have access to registered Users’ personal email
or phone number, for communication purpose so as to
provide you a better way of booking appointments and for
obtaining feedback in relation to the service provider and
their work.
■ 3.1.4 The Privacy Policy sets out, inter-alia:
■ The type of information collected from Users,
including sensitive personal data or information;
■ The purpose, means and modes of usage of such
information;
■ How and to whom beautician will disclose such
information; and,
3.1.5 The User is expected to read and understand the
Privacy Policy, so as to ensure that he or she has the
knowledge of, inter-alia:
■ the fact that certain information is being collected;
■ the purpose for which the information is being
collected;
■ the intended recipients of the information;
■ the nature of collection and retention of the
information; and
■ the name and address of the agency that is
collecting the information and the agency that will
retain the information; and
■ the various rights available to such Users in respect
of such information.

■ 3.1.6 beautician shall not be responsible in any manner for
the authenticity of the personal information or sensitive
personal data or information supplied by the User to
Beautician or to any other person acting on behalf of
beautician.
■ 3.1.7 The User is responsible for maintaining the
confidentiality of the User’s account access information and
password, if the User is registered on the Website and/or

mobile application. The User shall be responsible for all usage
of the User’s account and password, whether or not
authorized by the User. The User shall immediately notify
beautician of any actual or suspected unauthorized use of the
User’s account or password. Although beautician will not be
liable for your losses caused by any unauthorized use of your
account, you may be liable for the losses of beautician or
such other parties as the case may be, due to any
unauthorized use of your account.
■ 3.1.8If a User provides any information that is untrue,
inaccurate, not current or incomplete (or becomes untrue,
inaccurate, not current or incomplete), or beautician has
reasonable grounds to suspect that such information is
untrue, inaccurate, not current or incomplete, beautician has
the right to discontinue the Services to the User at its sole
discretion.
■ 3.1.9 beautician may use such information collected from
the Users from time to time for the purposes of debugging
customer support related issues.


3.3LISTING CONTENT AND DISSEMINATING INFORMATION
■ 3.3.1 beautician collects, directly or indirectly, and displays
on the Website and/or mobile application, relevant
information regarding the profile and practice of the Service
Provider s listed on the Website and/or mobile application,
such as their specialization, qualification, fees, location,
visiting hours, and similar details. beautician takes
reasonable efforts to ensure that such information is updated
at frequent intervals. Although beautician screens and vets
the information and photos submitted by the Service
Provider s, it cannot be held liable for any inaccuracies or
incompleteness represented from it, despite such reasonable
efforts.
■ 3.3.2The Services provided by beautician or any of its
licensors or service providers are provided on an “as is” and
“as available’ basis, and without any warranties or conditions
(express or implied, including the implied warranties of
merchantability, accuracy, fitness for a particular purpose,
title and non-infringement, arising by statute or otherwise in
law or from a course of dealing or usage or trade). beautician
does not provide or make any representation, warranty or
guarantee, express or implied about the Website and/or
mobile application or the Services. beautician does not
guarantee the accuracy or completeness of any content or
information provided by Users on the Website and/or mobile
application. To the fullest extent permitted by law, beautician

disclaims all liability arising out of the User’s use or reliance
upon the Website and/or mobile application, the Services,
representations and warranties made by other Users, the
content or information provided by the Users on the Website
and/or mobile application, or any opinion or suggestion given
or expressed by beautician or any User in relation to any User
or services provided by such User.
■ 3.3.3 beautician assumes no responsibility, and shall not be
liable for, any damages to, or viruses that may infect User’s
equipment on account of User’s access to, use of, or
browsing the Website and/or mobile application or the
downloading of any material, data, text, images, video
content, or audio content from the Website and/or mobile
application. If a User is dissatisfied with the Website and/or
mobile application, User’s sole remedy is to discontinue using
the Website and Application.
■ 3.3.4 If beautician determines that you have provided
fraudulent, inaccurate, or incomplete information, including
through feedback, beautician reserves the right to
immediately suspend your access to the Website or any of
your accounts with Beautician and makes such declaration
on the website alongside your name/your clinic’s name as
determined by beautician for the protection of its business
and in the interests of Users. You shall be liable to indemnify
beautician for any losses incurred as a result of your
misrepresentations or fraudulent feedback that has
adversely affected beautician or its Users.
■ 3.3.5 The information published under the head of “Industry
wide city-wise Pricing Graph” is derived from a benchmarking
group that is determined to be relevant by beautician in the
relevant city. beautician has published this information for
guidance purpose and does not have the ability to ascertain
accuracy of the data based on which the information has
been published and nor does it have any duty to disclose to
anyone the source of the underlying data sets based on
which this information has been published. beautician is not
liable in any manner for any consequence whatsoever arising
out of any use of the information published here.

○ 3.4BOOK APPOINTMENT AND CALL FACILITY
○ beautician enables Users to connect with the beauty service
provider through the application: a) Book facility that allows Users
book an appointment through the application; b)
■ 3.4.1 beautician will ensure Users are provided confirmed
appointment on the Book facility. However, beautician has
no liability if such an appointment is later cancelled by the
service provider, or the same is not available for
appointment.

■ 3.4.2If a User has utilized the telephonic services, beautician
reserves the right to share the information provided by the
User with the beauty service provider and store such
information and/or conversation of the User with the service
provider, in accordance with our Privacy Policy.
■ 3.4.3The results of any search Users perform on the
application for service provider should not be construed as
an endorsement by beautician of any such service provider.
■ 3.4.4 Without prejudice to the generality of the above,
beautician is not involved in providing any healthcare or
medical advice or diagnosis and hence is not responsible for
any interactions between User and the service provider. User
understands and agrees that beautician will not be liable for:
■ User interactions and associated issues User has
with the Service Provider ;
■ the ability or intent of the service provider(s) or the
lack of it, in fulfilling their obligations towards Users;
■ inappropriate treatment, or similar difficulties or any
type of inconvenience suffered by the User due to a
failure on the part of the service provider to provide
agreed Services;
■ any misconduct or inappropriate behaviour by the
service provider.

■ 3.4.5Users are allowed to provide feedback about their
experiences with the service provider, however, the User
shall ensure that, the same is provided in accordance with
applicable law. User however understands that, Beautician
shall not be obliged to act in such manner as may be required
to give effect to the content of Users feedback, such as
suggestions for delisting of a particular service provider from
the app.
■ 3.4.6 Cancellation and Refund Policy

■ 3.6.3Cancellation and Refund Policy:
■ For cancellation and refund policy, read more.
■ 3.6.4Express Disclaimers:
■ Consult is intended for general purposes only and is
not meant to be used in emergencies/serious
illnesses requiring physical consultation. Further, if
the Service Provider adjudges that a physical

examination would be required and advises ‘in-
person consultation’, it is the sole responsibility of

the User, to book an appointment for physical
examination and in-person consultation whether the
same is with the Service Provider listed on the
Website or otherwise. In case of any negligence on

the part of the User in acting on the same and the
condition of the User deteriorates, Beautician shall
not be held liable.
■ Beautician is not a medical service provider, nor is it
involved in providing any healthcare or medical
advice or diagnosis, it shall hence not be responsible
and owns no liability to either Users or Service
Provider s for any outcome from the consultation
between the User and the Service Provider .
■ Consult is a platform being made available to Users
to assist them to obtain consultation from Service
Provider s and does not intend to replace the
physical consultation with the Service Provider .

■ 3.6.5Terms for Service Provider s:
■ The Service Provider shall promptly reply to the
User after receiving User’s communication. In case
of non-compliance with regard to adhering to the
applicable laws/rules/regulations/guidelines by the
Service Provider , Beautician shall have the right to
replace such Service Provider s for the purpose of
consultation to the User or remove such Service
Provider s from the Beautician.site Read more on
guidelines here.
■ The Service Provider understands and agrees that,
Beautician shall at its sole discretion, at any time be
entitled to, show as other Service Provider s
available for consultation.
■ The Service Provider further understands that, there
is a responsibility on the Service Provider to treat
the User, pari passu, as the Service Provider would

have otherwise treated the User on a physical one-
on-one consultation model.

■ The Service Provider has the discretion to cancel
any consultation at any point in time in cases where
the Service Provider feels, it is beyond his/her
expertise or his/her capacity to treat the User. In
such cases, it may trigger a refund to the User and
the User has the option of choosing other Service
Provider s. However, it is strongly recommended
that the Service Provider advise the User and explain
appropriately for next steps.
■ The Service Provider shall at all times ensure that all
the applicable laws that govern the Service Provider
shall be followed and utmost care shall be taken in
terms of the consultation being rendered.
■ The Service Provider acknowledges that should
Beautician find the Service Provider to be in violation

of any of the applicable laws/rules/
regulations/guidelines set out by the authorities
then Beautician shall be entitled to cancel the
consultation with such Service Provider or take such
other legal action as may be required.
■ The payment gateway option is being provided to
the Users to make payment easier. In case wrong
bank account details are provided by Service
Provider , Beautician will not be responsible for loss
of money, if any. In case of there being any technical
failure, at the time of transaction and there is a
problem in making payment, you could contact
support@ Beautician.com.
■ It is further understood by the Service Provider that
the information that is disclosed by the User at the
time of consultation is personal information and is
subject to all applicable privacy laws, shall be
confidential in nature and subject to User and
Service Provider privilege.
■ The Service Provider understands that the certain
Consult features (such as follow-up feature) shall be
available only if the same has been enabled by the
Service Provider and that the maximum number of
messages that Service Provider can send and the
number of days for which follow-up will be active for,
shall be as set by the Service Provider .
■ The Service Provider understands that when a User
books a time-slot with the Service Provider for
online consultation, the Service Provider must
comply with the time slot to the best of their
availability. In case of delay, the doctor must notify
User to their best possible ability.
■ The Service Provider understands that Beautician
makes no promise or guarantee for any
uninterrupted communication and the Service
Provider shall not hold Beautician liable, if for any
reason the communication is not delivered to the
User(s), or are delivered late or not accessed,
despite the efforts undertaken by Beautician.
■ It shall be the responsibility of the Service Provider
to ensure that the information provided by User is
accurate and not incomplete and understand that
Beautician shall not be liable for any errors in the
information included in any communication between
the Service Provider and User.
■ The Service Provider shall indemnify and hold
harmless Beautician and its affiliates, subsidiaries,

directors, officers, employees and agents from and
against any and all claims, proceedings, penalties,
damages, loss, liability, actions, costs and expenses
(including but not limited to court fees and attorney
fees) arising due to the services provided by Service
Provider , violation of any law, rules or regulations
by the Service Provider or due to such other actions,
omissions or commissions of the Service Provider
that gave rise to the claim.
■ Read more on Settlement Policy here.

● 4. TERMS OF USE SERVICE PROVIDER S

● The terms in this Clause 4 are applicable only to service provider.
○ 4.1 LISTING POLICY
■ 4.1.1beautician, directly and indirectly, collects information
regarding the service provider’s profiles, contact details, and
practice. beautician reserves the right to take down any
service provider’s profile as well as the right to display the
profile of the service provider, with or without notice to the
concerned service provider. This information is collected for
the purpose of facilitating interaction with the End-Users and
other Users. If any information displayed on the Website in
connection with you and your profile is found to be incorrect,
you are required to inform Beautician immediately to enable
beautician to make the necessary amendments.
■ 4.1.2 beautician shall not be responsible or liable in any
manner to the Users for any losses, damage, injuries or
expenses incurred by the Users because of any disclosures
or publications made by beautician, where the User has
expressly or implicitly consented to the making of disclosures
or publications by beautician. If the User had revoked such
consent under the terms of the Privacy Policy, then
Beautician shall not be responsible or liable in any manner to
the User for any losses, damage, injuries or expenses
incurred by the User because of any disclosures made by
beautician prior to its actual receipt of such revocation.
■ 4.1.3 beautician reserves the right to moderate the
suggestions made by the service provider through feedback
and the right to remove any abusive or inappropriate or
promotional content added on the application. However,
beautician shall not be liable if any inactive, inaccurate,

fraudulent, or non- existent profiles of Service Provider s are
added to the application.
■ 4.1.4service provider explicitly agree that Beautician
reserves the right to publish the Content provided by Service
Provider s to a third party including content platforms.

■ 4.1.5When you are listed on https//beautician.site End-
Users may see a ‘show number’ option. When End-Users

choose this option, they choose to call your number through
a free telephony service provided by beautician, and the
records of such calls are recorded and stored in beautician’s
servers. Such records are dealt with only in accordance with
the terms of the Privacy Policy. Such call facility provided to
End-Users and to you by beautician should be used only for
appointment and booking purposes. Accepts no liability if the
call facility is not used in accordance with the foregoing.
■ 4.1.6You as a service provider hereby represent and warrant
that you will use the Services in accordance with applicable
law. Any contravention of applicable law as a result of your
use of these Services is your sole responsibility, and
Beautician accepts no liability for the same.
○ 4.2PROFILE OWNERSHIP AND EDITING RIGHTS
○ beautician ensures easy access to the service provider by providing a
tool to update your profile information. beautician reserves the right of
ownership of all the service provider profile and photographs and to
moderate the changes or updates requested by service provider.
However, beautician takes the independent decision whether to publish
or reject the requests submitted for the respective changes or updates.
You hereby represent and warrant that you are fully entitled under law
to upload all content uploaded by you as part of your profile or otherwise
while using Beautician services, and that no such content breaches any
third party rights, including intellectual property rights. Upon becoming
aware of a breach of the foregoing representation, beautician may
modify or delete parts of your profile information at its sole discretion
with or without notice to you.
○ 4.3REVIEWS AND FEEDBACK DISPLAY RIGHTS OF BEAUTICIAN
■ 4.3.1All Critical Content is content created by the Users of
www.Beautician.site (“Website and/or Mobile Application”)
and the clients of beautician customers and service provider,
including the End-Users. As a platform, beautician does not take
responsibility for Critical Content and its role with respect to
Critical Content is restricted to that of an ‘intermediary’ under the
Information Technology Act, 2000. The role of beautician and
other legal rights and obligations relating to the Critical Content
are further detailed in Clauses 3.9 and 5 of these Terms.
beautician Feedback Collection and Fraud Detection Policy, is
annexed as the Schedule hereto, and remains subject always to
these Terms.

■ 4.3.2 beautician reserves the right to collect feedback and Critical
Content for all the service provider, saloons Providers listed on
the Website and/or Mobile Application.
■ 4.3.3 beautician shall have no obligation to pre-screen, review,
flag, filter, modify, refuse or remove any or all Critical Content
from any Service, except as required by applicable law.
■ 4.3.4You understand that by using the Services you may be
exposed to Critical Content or other content that you may find
offensive or objectionable. beautician shall not be liable for any
effect on services provider business due to Critical Content of a
negative nature. In these respects, you may use the Service at
your own risk. Beautician however, as an ‘intermediary, takes
steps as required to comply with applicable law as regards the
service provider of Critical Content. The legal rights and
obligations with respect to Critical Content and any other
information sought to be published by Users are further detailed
in Clauses 3.9 and 5 of these Terms.
■ 4.3.5 Beautician will take down information under standards
consistent with applicable law and shall in no circumstances be
liable or responsible for Critical Content, which has been created
by the Users. The principles set out in relation to third party
content in the terms of Service for the Website and/or Mobile
Application shall be applicable mutatis mutandis in relation to
Critical Content posted on the Website and/or Mobile Application
.
■ 4.3.6 If beautician determines that you have provided inaccurate
information or enabled fraudulent feedback, beautician reserves
the right to immediately suspend any of your accounts with
beautician and makes such declaration on the Website and/or
Mobile Application alongside your name/your saloons name as
determined by beautician for the protection of its business and in
the interests of Users.
○ 4.4RELEVANCE ALGORITHM
○ beautician has designed the relevance algorithm in the best interest of
the End-User and may adjust the relevance algorithm from time to time
to improve the quality of the results given to the customers. It is a pure
merit driven, proprietary algorithm which cannot be altered for specific
service providers. Beautician shall not be liable for any effect on the
service provider business interests due to the change in the Relevance
Algorithm.
○ 4.5INDEPENDENT SERVICES
○ Your use of each Service confers upon you only the rights and obligations
relating to such Service, and not to any other service that may be
provided by beautician.
○ 4.6 Beautician REACH RIGHTS
Beautician reserves the rights to display sponsored ads on the Website
and/or Mobile Application . These ads would be marked as “Sponsored ads”.

Without prejudice to the status of other content, beautician will not be liable
for the accuracy of information or the claims made in the Sponsored ads.
Beautician does not encourage the Users to visit the Sponsored ads page or
to avail any services from them. Beautician will not be liable for the services
of the providers of the Sponsored ads.
○ You represent and warrant that you will use these Services in accordance
with applicable law. Any contravention of applicable law as a result of
your use of these Services is your sole responsibility, and beautician
accepts no liability for the same.

○ 4.7 Beautician beauty FEED
■ 4.7.1 Beautician beauty feed is an online content platform
available on the Website and/or Mobile Application and mobile
application, wherein service provider who have a beautician
profile and Users who have an account can login and request
beauty related content.
4.7.2 A service provider can use beauty feed by logging in from
their profile, creating original content comprising text, audio,
video, images data or any combination of the same (“as defined
in Clause 3.7.2”), and uploading said Content to beautician
servers. The service provider can upload their own images or
choose an image from the gallery that beautician provides.
■ 4.7.3 Beautician shall have the right to edit or remove the
Content and any comments in such manner as it may deem fit at
any time.
■ 4.7.4 Service providers agrees not to post any comments or
upload any Content which are defamatory, obscene,
objectionable or in nature and beautician reserves the right to
remove any comments which it may determine at its own
discretion to violate these Terms and Conditions or be violative of
any law or statute in force at the time. The service provider
agrees to absolve beautician from and indemnify beautician
against all claims that may arise because of any legal claim arising
from the nature of the Content or the comments posted by the
service provider on beautician beauty feed
○ 4.8 BOOK APPOINTMENT AND CALL FACILITY
■ 4.8.1As a valuable partner on our platform we want to ensure
that the service provider experience on the beautician booking
platform is beneficial to both, service provider and their Users.
■ For all terms and conditions of Book facility on beautician profile
check Book Standards .
■ 4.8.2 service provider understands that, beautician shall not be
liable, under any event, for any comments or feedback given by
any of the Users in relation to the Services provided by service
provider. The option of publishing or modifying or moderating or

masking (where required by law or norm etc.) the feedback
provided by Users shall be solely at the discretion of beautician.

● 5.RIGHTS AND OBLIGATIONS RELATING TO CONTENT

○ 5.1As mandated by Regulation 3(2) of the IG Rules, beautician hereby
informs Users that they are not permitted to host, display, upload,
modify, publish, transmit, update or share any information that:
beautician Technologies Private Limited (“BEAUTICIAN”) is the author and publisher
of the internet resource www. beautician.site and the mobile application ‘Pbeautician’
(together, “Website and/or Mobile Application ”). beautician owns and operates the
services provided through the Website and/or Mobile Application.

● 1.NATURE AND APPLICABILITY OF TERMS

● Please carefully go through these terms and conditions (“Terms”) and the
privacy policy available at https://www.Beautician.site (“Privacy Policy”)
before you decide to access the Website and/or Mobile Application and the
application or avail the services made available on the Website and/or Mobile
Application by beautician. These Terms and the Privacy Policy together
constitute a legal agreement (“Agreement”) between you and beautician in
connection with your visit to the Website and/or Mobile Application or the
application and your use of the Services (as defined below).
● The Agreement applies to you whether you are –
○ A service provider (whether an individual professional or an
organization) or similar institution wishing to be listed, or already
listed, on the Website and/or Mobile Application , including
designated, authorized associates of such service provider or
institutions (“Service provider (s)”, “you” or “User”); or
○ A customer, his/her representatives or affiliates, searching for service

provider through the Website and/or Mobile Application (“End-
User”, “you” or “User”); or

○ Otherwise a user of the Website and/or Mobile Application (“you”
or “User”).

● This Agreement applies to those services made available by beautician on the
Website and/or Mobile Application , which are offered free of charge to the
Users (“Services”), including the following:

○ For service provider: Listing of service provider and their profiles and
contact details, to be made available to the other Users and visitors
to the Website and/or Mobile Application;
○ For other Users: Facility to (i) create and maintain ‘ (ii) search for service
provider by name, specialty, and geographical area, or any other criteria
that may be developed and made available by beautician, and (iii) to
make appointments with service provider.

● The Services may change from time to time, at the sole discretion of beautician,
and the Agreement will apply to your visit to and your use of the Website and/or
Mobile Application and the mobile application to avail the Service, as well as
to all information provided by you on the Website and/or Mobile Application
and the mobile application at any given point in time.
● This Agreement defines the terms and conditions under which you can use the
Website and/or Mobile Application and the mobile application and describes the
manner in which we shall treat your account while you are registered as a
member with us. If you have any questions about any part of the Agreement,
feel free to contact us at support@beautician.com.
● By downloading the mobile application or accessing the Website and/or
Mobile Application to use the Services, you irrevocably accept all the
conditions stipulated in this Agreement, the Subscription Terms of Service
and Privacy Policy, as available on the Website and/or Mobile Application
and the mobile application, and agree to abide by them. This Agreement
supersedes all previous oral and written terms and conditions (if any)
communicated to you relating to your use of the Website and/or Mobile
Application and the mobile application to avail the Services. By availing any
Service, you signify your acceptance of the terms of this Agreement.
● We reserve the right to modify or terminate any portion of the Agreement
for any reason and at any time, and such modifications shall be informed to
you in writing You should read the Agreement at regular intervals. Your use
of the Website and/or Mobile Application following any such modification
constitutes your agreement to follow and be bound by the Agreement so
modified.
● You acknowledge that you will be bound by this Agreement for availing any
of the Services offered by us. If you do not agree with any part of the
Agreement, please do not use the Website and/or Mobile Application and the
mobile application or avail any Services.
● Your access to use of the Website and/or Mobile Application or the mobile
application and the Services will be solely at the discretion of Beautician.
● The Agreement is published in compliance of and is governed by the
provisions of Saudi Arabia law.

● 2.CONDITIONS OF USE

● You must be 18 years of age or older to register, use the Services, or visit or
use the Website and/or Mobile Application in any manner. By registering,
visiting and using the Website and/or Mobile Application or accepting this
Agreement, you represent and warrant to beautician that you are 18 years of
age or older, and that you have the right, authority and capacity to use the
Website and/or Mobile Application and/or the mobile application and the
Services available through the Website and/or Mobile Application and/or the
mobile application, and agree to and abide by this Agreement.

● 3.TERMS OF USE APPLICABLE TO ALL USERS OTHER THAN service
providers

● The terms in this Clause 3 are applicable only to Users other than Service
provider.
○ 3.1END-USER ACCOUNT AND DATA PRIVACY
■ 3.1.1 The terms “personal information” and “sensitive
personal data or information”
■ 3.1.2 beautician may by its Services, collect information relating
to the devices through which you access the Website and/or
Mobile Application, and anonymous data of your usage. The
collected information will be used only for improving the quality
of Beautician’s services and to build new services.
■ 3.1.3 The Website and/or Mobile Application allows
Beautician to have access to registered Users’ personal email
or phone number, for communication purpose to provide you
a better way of booking appointments and for obtaining
feedback in relation to the Service Provider and their
practice.
■ 3.1.4 The Privacy Policy sets out, inter-alia:
■ The type of information collected from Users,
including sensitive personal data or information;
■ The purpose, means and modes of usage of such
information;
■ How and to whom Beautician will disclose such
information; and,

■ 3.1.5 The User is expected to read and understand the
Privacy Policy, so as to ensure that he or she has the
knowledge of, inter-alia:
■ the fact that certain information is being collected;
■ the purpose for which the information is being
collected;
■ the intended recipients of the information;
■ the nature of collection and retention of the
information; and

■ the name and address of the agency that is
collecting the information and the agency that will
retain the information; and
■ the various rights available to such Users in respect
of such information.

■ 3.1.6 Beautician shall not be responsible in any manner for
the authenticity of the personal information or sensitive
personal data or information supplied by the User to
Beautician or to any other person acting on behalf of
Beautician.
■ 3.1.7 The User is responsible for maintaining the
confidentiality of the User’s account access information and
password, if the User is registered on the Website and/or
Mobile Application. The User shall be responsible for all usage
of the User’s account and password, whether authorized by
the User. The User shall immediately notify Beautician of any
actual or suspected unauthorized use of the User’s account
or password. Although Beautician will not be liable for your
losses caused by any unauthorized use of your account, you
may be liable for the losses of Beautician or such other
parties, due to any unauthorized use of your account.
■ 3.1.8If a User provides any information that is untrue,
inaccurate, not current or incomplete (or becomes untrue,
inaccurate, not current or incomplete), or Beautician has
reasonable grounds to suspect that such information is
untrue, inaccurate, not current or incomplete, Beautician has
the right to discontinue the Services to the User at its sole
discretion.
■ 3.1.9Beautician may use such information collected from the
Users from time to time for the purposes of debugging
customer support related issues.
■ 3.1.10Against every Service provider listed in
www.Beautician.site, you may see a ‘show number’ option.
When you choose this option, you choose to call the number
through a free telephony service provided by Beautician, and
the records of such calls are recorded and stored in
Beautician’s servers. Such records are dealt with only in
accordance with the terms of the Privacy Policy. Such call
facility provided to you by Beautician should be used only for
appointment and booking purposes, and not for consultation
on health-related issues. Beautician accepts no liability if the
call facility is not used in accordance with the foregoing.

○ 3.2RELEVANCE ALGORITHM
○ Beautician’s relevance algorithm for the Service Provider is a fully
automated system that lists the Service Provider, their profile and
information regarding their Practice on its Website and/or Mobile
Application. These listings of Service Provider do not represent any

fixed objective ranking or endorsement by Beautician. Beautician
will not be liable for any change in the relevance of the Service
Provider on search results, which may take place from time to time.
The listing of Service Provider will be based on automated
computation of the various factors including inputs made by the
Users including their comments and feedback. Such factors may
change from time to time, to improve the listing algorithm.
Beautician in no event will be held responsible for the accuracy and
the relevancy of the listing order of the Service Provider on the
Website and/or Mobile Application.
○ 3.3LISTING CONTENT AND DISSEMINATING INFORMATION
■ 3.3.1Beautician collects, directly or indirectly, and displays
on the Website and/or Mobile Application, relevant
information regarding the profile and practice of the Service
Provider listed on the Website and/or Mobile Application ,
such as their specialization, qualification, fees, location,
visiting hours, and similar details. Beautician takes
reasonable efforts to ensure that such information is updated
at frequent intervals. Although Beautician screens and vets
the information and photos submitted by the Service
Provider, it cannot be held liable for any inaccuracies or
incompleteness represented from it, despite such reasonable
efforts.
■ 3.3.2The Services provided by Beautician or any of its
licensors or service providers are provided on an “as is” and
“as available’ basis, and without any warranties or conditions
(express or implied, including the implied warranties of
merchantability, accuracy, fitness for a particular purpose,
title and non-infringement, arising by statute or otherwise in
law or from a course of dealing or usage or trade). Beautician
does not provide or make any representation, warranty or
guarantee, express or implied about the Website and/or
Mobile Application or the Services. Beautician does not
guarantee the accuracy or completeness of any content or
information provided by Users on the Website and/or Mobile
Application . To the fullest extent permitted by law,
Beautician disclaims all liability arising out of the User’s use
or reliance upon the Website and/or Mobile Application , the
Services, representations and warranties made by other
Users, the content or information provided by the Users on
the Website and/or Mobile Application , or any opinion or
suggestion given or expressed by Beautician or any User in
relation to any User or services provided by such User.
■ 3.3.3The Website and/or Mobile Application may be linked
to the Website and/or Mobile Application of third parties,
affiliates and business partners. Beautician has no control
over, and not liable or responsible for content, accuracy,

validity, reliability, quality of such Website and/or Mobile
Application s or made available by/through our Website
and/or Mobile Application . Inclusion of any link on the
Website and/or Mobile Application does not imply that
Beautician endorses the linked site. User may use the links
and these services at User’s own risk.
■ 3.3.4Beautician assumes no responsibility, and shall not be
liable for, any damages to, or viruses that may infect User’s
equipment on account of User’s access to, use of, or
browsing the Website and/or Mobile Application or the
downloading of any material, data, text, images, video
content, or audio content from the Website and/or Mobile
Application . If a User is dissatisfied with the Website and/or
Mobile Application , User’s sole remedy is to discontinue
using the Website and/or Mobile Application .
■ 3.3.5If Beautician determines that you have provided
fraudulent, inaccurate, or incomplete information, including
through feedback, Beautician reserves the right to
immediately suspend your access to the Website and/or
Mobile Application or any of your accounts with Beautician
and makes such declaration on the Website and/or Mobile
Application alongside your name/your clinic’s name as
determined by Beautician for the protection of its business
and in the interests of Users. You shall be liable to indemnify
Beautician for any losses incurred as a result of your
misrepresentations or fraudulent feedback that has
adversely affected Beautician or its Users.
■ 3.3.6The information published under the head of “Industry
wide city-wise Pricing Graph” is derived from a benchmarking
group that is determined to be relevant by Beautician in the
relevant city. Beautician has published this information for
guidance purpose and does not have the ability to ascertain
accuracy of the data based on which the information has
been published and nor does it have any duty to disclose to
anyone the source of the underlying data sets based on
which this information has been published. Beautician is not
liable in any manner for any consequence whatsoever arising
out of any use of the information published here.

○ 3.4BOOK APPOINTMENT AND CALL FACILITY
○ Beautician enables Users to connect with Service Provider through
two methods: a) Book facility that allows Users book an
appointment through the Website and/or Mobile Application ; b)
Value added telephonic services which connect Users directly to the
Service Provider ’s number provided on the Website and/or Mobile
Application .
■ 3.4.1Beautician will ensure Users are provided confirmed
appointment on the Book facility. However, Beautician has

no liability if such an appointment is later cancelled by the
Service Provider , or the same Service Provider is not
available for appointment. Provided, it does not fall under the
heads listed under the Beautician Guarantee Program, in
which case the terms of this program shall apply.
■ 3.4.2If a User has utilized the telephonic services, Beautician
reserves the right to share the information provided by the
User with the Service Provider and store such information
and/or conversation of the User with the Service Provider ,
in accordance with our Privacy Policy.
■ 3.4.3The results of any search Users perform on the Website
and/or Mobile Application for Service Provider should not be
construed as an endorsement by Beautician of any such
particular service provider. If the User decides to engage with
a service provider to seek beauty services, the User shall be
doing so at his/her own risk.
■ 3.4.4 Without prejudice to the generality of the above,
Beautician is not involved in providing any healthcare or
medical or beauty advice or diagnosis and hence is not
responsible for any interactions between User and the
Service provider. User understands and agrees that
Beautician will not be liable for:
■ User interactions and associated issues User has
with the service provider;
■ the ability or intent of the service provider(s) or the
lack of it, in fulfilling their obligations towards Users;
■ any wrong medication or quality of treatment being
given by the service provider(s)
■ inappropriate treatment, or similar difficulties or any
type of inconvenience suffered by the User due to a
failure on the part of the service provider to provide
agreed Services;
■ any misconduct or inappropriate behaviour by the
service provider or the service provider’s staff;
■ cancellation or no show by the service provider or
rescheduling of booked appointment or any variation
in the fees charged, provided these have been
addressed to under, Beautician Guarantee Program.
■ 3.4.5Users are allowed to provide feedback about their
experiences with the service provider, however, the User
shall ensure that, the same is provided in accordance with
applicable law. User however understands that, Beautician
shall not be obliged to act in such manner as may be required
to give effect to the content of Users feedback, such as
suggestions for delisting of a particular Service Provider
from the Website and/or Mobile Application.

■ 3.4.6In case of a ‘Customer-No-Show (P.N.S)’ (defined
below), where the User does not show-up at the concerned
Service Provider ’s clinic:
■ User’s account will be temporarily disabled from
booking further online appointments on Beautician
app. 3.4.6(c), for not showing up, Beautician shall
be entitled to take actions as under Clause 3.4.6 (a).
However Users understand that, actions such as
ones mentioned under Clause 3.4.6(a) are included
as a deterrent to stop Users from misusing the
Website and/or Mobile Application, and the loss of
business hours incurred by the service provider.
3.4.6 (a):
■ Beautician reserves the right to make the final
decision in case of a conflict. The total aggregate
liability of Beautician with respect to any claims.

■ 3.4.7Cancellation and Refund Policy
■ In the event that, User has booked a paid
appointment via the Website and/or Mobile
Application , has not been able to meet the User,
Beautician not responsible for the to refund the
money but in some causes Beautician will top up for
the use or service provider.
■ After the user or service provider top up their wallet there
is no refund for the money according to our terms and
conditions.

■ Users will not be entitled for any refunds in cases
where, the service provider is unable to meet the
User at the exact time of the scheduled appointment
time and the User is required to wait, irrespective of
the fact whether the User is required to wait or
choose to not obtain the services from the said
service provider’s staff.

○ 3.5BEAUTICIAN CONSULT
■ 3.5.1Definition.
■ Beautician’s Consult is a feature owned and provided by
Beautician that allows Users & Service Provider to
communicate, either on unpaid mode or on paid mode,
depending on the option chosen by the User. Further, Users
may access this feature on Beautician’s platform to get
assigned, for the purposes of consultation, to a Service
Provider whereby such Service Provider are, by default,

assigned through the system’s algorithm/software-
program that finds the most available and accepting

Service Provider or Users may choose Service Provider of
choice through the search options made available on

Beautician’s Website and/or Mobile Application . The scope
of this feature as detailed herein is collectively referred to
as “Consult”.
■ 3.5.2Terms for Users:
■ The Users expressly understand, acknowledge and agree to
the following set forth herein below:
■ In the event the Users intend to consult a specific
Service Provider of choice, the same is facilitated
through search options as made available on
Beautician’s Website and/or Mobile Application . In
cases where Users cannot choose a Service Provider
(due to system setup), the system uses an
algorithm/software-program to find the most
available and accepting Service Provider .
■ In case any prescription is being provided to User by
the Service Provider , the same is being provided
basis the online consultation, however it may vary
when examined in person, hence in no event shall
the prescription provided by Service Provider be
relied as a final and conclusive solution.
■ The Users agree to use the advice from Service
Provider on the Website and/or Mobile Application
pursuant to:
■ The User agrees that by using Consult, the Service
Provider on Consult will not be conducting physical
examination of the Users, hence they may not have
or be able to derive important information that is
usually obtained through a physical examination.
User acknowledges and agrees that the User is
aware of this limitation and agrees to assume the
complete risk of this limitation.
■ The User understands that Consult shall not form a
substitute for treatment that otherwise needs
physical examination/immediate consultation.
■ During the consultation and thereafter, the Service
Provider may upload the prescription/health records
of the User on the account of the User for access of
the User.
■ Notwithstanding anything contained herein,
Beautician in no manner endorses any Service
Provider (s) that Users consult and is not in any
manner responsible for any drug/medicines
prescribed or the therapy prescribed by the Service
Provider .
■ If Service Provider responds to the User’s query, the
system could trigger communications to the User, in
the form of notification/text/email/others. The User

further understands that Beautician may send such
communications like text messages/email/calls
before and/or after Service Provider ’s consultation
(physical or online) to User’s mobile number which
is provided by Service Provider , based on the
Service Provider ’s settings. However, and
notwithstanding anything to the contrary in this
Agreement, Beautician does not take responsibility
for timeliness of such communications.
■ Consult, is merely a consulting model, any
interactions and associated issues with the Service
Provider on Consult including but not limited to the
User’s health issues and/or the User’s experiences is
strictly between the User and the Service Provider .
The User shall not hold Beautician responsible for
any such interactions and associated issues.
■ The User hereby grants consent to Beautician to
feature certain of Users queries posted free of cost
and respective Service Provider’ responses as posted
by the User on Beautician Consult. Users further
agree that any such information provided by the
User will be subject to Beautician Privacy Policy.
■ and initiate a paid consultation with the Service
Provider .
■ Any conversations that the Users have had with the
Service Provider will be retained in Beautician
database as per the applicable laws and subject to
confidentiality.
■ User understands and agrees to provide accurate
information and will not use this platform for any
acts that are considered to be illegal in nature.
■ If User decides to engage with a Service Provider to
procure medical services or engages in
communication, exchange of money for services
outside of Consult platform, User shall do so at their
own risk. Beautician shall not be responsible for any
breach of service or service deficiency by any
Service Provider .
■ The User shall be bound by the jurisdiction as
contained in these Terms and Conditions hereunder,
always, irrespective of the location they may be
consulting with Service Provider online.
■ The User shall indemnify and hold harmless
Beautician and its affiliates, subsidiaries, directors,
officers, employees and agents from and against any
and all claims, proceedings, penalties, damages,
loss, liability, actions, costs and expenses (including

but not limited to court fees and attorney fees)
arising due to or in relation to the use of Website
and/or Mobile Application by the User, by breach of
the Terms or violation of any law, rules or
regulations by the User, or due to such other actions,
omissions or commissions of the User that gave rise
to the claim.
■ If User decides to use the payment gateway to make
payments online, it is solely at User’s discretion.
Should there be any issues with regard to the
payment not reaching the respective Service
Provider ’s account, please reach out to
support@Beautician.com.
■ 3.6.3Cancellation and Refund Policy:
■ For cancellation and refund policy, read more.
■ 3.6.4Express Disclaimers:
■ Consult is intended for general purposes only and is
not meant to be used in emergencies/serious
illnesses requiring physical consultation. Further, if
the Service Provider adjudges that a physical

examination would be required and advises ‘in-
person consultation’, it is the sole responsibility of

the User, to book an appointment for physical
examination and in-person consultation whether the
same is with the Service Provider listed on the
Website and/or Mobile Application or otherwise. In
case of any negligence on the part of the User in
acting on the same and the condition of the User
deteriorates, Beautician shall not be held liable.
■ Beautician is not a medical service provider, nor is it
involved in providing any healthcare or medical
advice or diagnosis, it shall hence not be responsible
and owns no liability to either Users or Service
Provider for any outcome from the consultation
between the User and the Service Provider .
■ Consult is a platform being made available to Users
to assist them to obtain consultation from Service
Provider and does not intend to replace the physical
consultation with the Service Provider .

■ 3.6.5Terms for Service Provider:
■ The Service Provider shall promptly reply to the
User after receiving User’s communication. In case
of non-compliance with regard to adhering to the
applicable laws/rules/regulations/guidelines by the
Service Provider , Beautician shall have the right to
replace such Service Provider for the purpose of
consultation to the User or remove such Service

Provider from the platform/Beautician
application/site; Read more on guidelines here.
■ The Service Provider understands and agrees that,
Beautician shall at its sole discretion, at any time be
entitled to, show as other Service Provider available
for consultation.
■ The Service Provider further understands that, there
is a responsibility on the Service Provider to treat
the User, pair pass, as the Service Provider would

have otherwise treated the User on a physical one-
on-one consultation model.

■ The Service Provider has the discretion to cancel
any consultation at any point in time in cases where
the Service Provider feels, it is beyond his/her
expertise or his/her capacity to treat the User. In
such cases, it may trigger a refund to the User and
the User has the option of choosing other Service
Provider. However, it is strongly recommended that
the Service Provider advise the User and explain
appropriately for next steps.
■ The Service Provider shall at all times ensure that
all the applicable laws that govern the Service
Provider shall be followed and utmost care shall be
taken in terms of the consultation being rendered.
■ The Service Provider acknowledges that should
Beautician find the Service Provider to be in
violation of any of the applicable laws/rules/
regulations/guidelines set out by the authorities
then Beautician shall be entitled to cancel the
consultation with such Service Provider or take such
other legal action as may be required.
■ The payment gateway option is being provided to
the Users to make payment easier. In case wrong
bank account details are provided by Service
Provider , Beautician will not be responsible for loss
of money, if any. In case of there being any technical
failure, at the time of transaction and there is a
problem in making payment, you could contact
support@Beautician.com.
■ It is further understood by the Service Provider that
the information that is disclosed by the User at the
time of consultation is personal information and is
subject to all applicable privacy laws, shall be
confidential in nature and subject to User and
Service Provider privilege.
■ The Service Provider understands that the certain
Consult features (such as follow-up feature) shall be

available only if the same has been enabled by the
Service Provider and that the maximum number of
messages that Service Provider can send and the
number of days for which follow-up will be active for,
shall be as set by the Service Provider .
■ The Service Provider understands that when a User
books a time-slot with the Service Provider for
online consultation, the Service Provider must
comply with the time slot to the best of their
availability. In case of delay, the doctor must notify
User to their best possible ability.
■ The Service Provider understands that Beautician
makes no promise or guarantee for any
uninterrupted communication and the Service
Provider shall not hold Beautician liable, if for any
reason the communication is not delivered to the
User(s), or are delivered late or not accessed,
despite the efforts undertaken by Beautician.
■ It shall be the responsibility of the Service Provider
to ensure that the information provided by User is
accurate and not incomplete and understand that
Beautician shall not be liable for any errors in the
information included in any communication between
the Service Provider and User.
■ The Service Provider shall indemnify and hold
harmless Beautician and its affiliates, subsidiaries,
directors, officers, employees and agents from and
against any and all claims, proceedings, penalties,
damages, loss, liability, actions, costs and expenses
(including but not limited to court fees and attorney
fees) arising due to the services provided by Service
Provider , violation of any law, rules or regulations
by the Service Provider or due to such other actions,
omissions or commissions of the Service Provider
that gave rise to the claim.
■ Read more on Settlement Policy here.

○ 3.7BEAUTICIAN HEALTH FEED
■ 3.7.1Beautician Health feed is an online content platform
available on the Website and/or Mobile Application, wherein
Service Provider who have created a Beautician profile and
Users who have created a health account can login and post
health and wellness related content
■ 3.7.2A User can use Beautician Health feed by logging in
from their health account, creating original content
comprising text, audio, video, images, data or any
combination of the same (“Content”), and uploading said
Content to Beautician’s servers. Beautician will make

available to the User a gallery of images licensed by
Beautician from a third-party stock image provider
(“Beautician Gallery”). The User can upload their own
images or choose an image from the Beautician Gallery.
Beautician does not provide any warranty as to the
ownership of the intellectual property in the Beautician
Gallery and the User acknowledges that the User will use the
images from the Beautician Gallery at their own risk.
Beautician shall post such Content to Beautician Health feed
at its own option and subject to these Terms and Conditions.
The Content uploaded via Beautician Health feed does not
constitute medical advice and may not be construed as such
by any person.
■ 3.7.3The User acknowledges that they are the original
authors and creators of any Content uploaded by them via
Beautician Health feed and that no Content uploaded by
them would constitute infringement of the intellectual
property rights of any other person. Beautician reserves the
right to remove any Content which it may determine at its
own discretion as violating the intellectual property rights of
any other person. The User agrees to absolve Beautician
from and indemnify Beautician against all claims that may
arise as a result of any third party intellectual property right
claim that may arise from the user’s uploading of any
Content on Beautician Health feed. The User may not use the
images in the Beautician Gallery for any purpose other than
those directly related to the creation and uploading of
Content to Beautician Health feed. The User also agrees to
absolve Beautician from and indemnify Beautician against all
claims that may arise as a result of any third party
intellectual property claim if the User downloads, copies or
otherwise utilizes an image from the Beautician Gallery for
his/her personal or commercial gain.
■ 3.7.4The user hereby assigns to Beautician, in perpetuity
and worldwide, all intellectual property rights in any Content
created by the User and uploaded by the User via Beautician
Health feed.
■ 3.7.5Beautician shall have the right to edit or remove the
Content and any comments in such manner as it may deem
Beautician Health feed at any time.
■ 3.7.6The User agrees not to upload Content which is
defamatory, obscene or objectionable in nature and
Beautician reserves the right to remove any Content which it
may determine at its own discretion to violate these Terms
and Conditions or be violative of any law or statute in force
at the time. The User agrees to absolve Beautician from and
indemnify Beautician against all claims that may arise as a

result of any legal claim arising from the nature of the
Content posted by the User on Beautician Health Feed.
■ 3.7.7A User may also use Beautician Health feed in order to
view original content created by Service Provider and to
create and upload comments on such Content, where
allowed.
■ 3.7.8User acknowledges that the Content on Beautician
Health feed reflects the views and opinions of the authors of
such Content and do not necessarily reflect the views of
Beautician.
■ 3.7.9User agrees that the content they access on Beautician
Health feed does not in any way constitute medical advice
and that the responsibility for any act or omission by the User
arising from the User’s interpretation of the Content, is solely
attributable to the user. The User agrees to absolve
Beautician from and indemnify Beautician against all claims
that may arise as a result of the User’s actions resulting from
the User’s viewing of Content on Beautician Health feed.
■ 3.7.10The User acknowledges that all intellectual property
rights in the Content on Beautician Health feed vests with
Beautician. The User agrees not to infringe upon Beautician’s
intellectual property by copying or plagiarizing content on
Beautician Health feed. Beautician reserves its right to
initiate all necessary legal remedies available to them in case
of such an infringement by the User. All comments created
and uploaded by the User on Beautician Health feed will be
the sole intellectual property of Beautician. The User agrees
not to post any comments on Beautician Health feed that
violate the intellectual property of any other person.
Beautician reserves the right to remove any comments which
it may determine at its own discretion as violating the
intellectual property rights of any other person. The User
agrees to absolve Beautician from and indemnify Beautician
against all claims that may arise as a result of any third party
intellectual property right claim that may arise from the
User’s uploading of any comment on Beautician Health feed.
■ 3.7.11User agrees not to post any comments which are
defamatory, obscene, objectionable or in nature and
Beautician reserves the right to remove any comments which
it may determine at its own discretion to violate these Terms
and Conditions or be violative of any law or statute in force
at the time. The User agrees to absolve Beautician from and
indemnify Beautician against all claims that may arise as a
result of any legal claim arising from the nature of the
comments posted by the User on Beautician Health feed.
○ 3.8CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF
ACCESS

■ 3.8.1The contents listed on the Website and/or Mobile
Application are (i) User generated content, or (ii) belong to
Beautician. The information that is collected by Beautician
directly or indirectly from the End- Users and the Service
Provider shall belong to Beautician. Copying of the
copyrighted content published by Beautician on the Website
and/or Mobile Application for any commercial purpose or for
the purpose of earning profit will be a violation of copyright
and Beautician reserves its rights under applicable law
accordingly.
■ 3.8.2Beautician authorizes the User to view and access the
content available on or from the Website and/or Mobile
Application solely for ordering, receiving, delivering and
communicating only as per this Agreement. The contents of
the Website and/or Mobile Application , information, text,
graphics, images, logos, button icons, software code, design,
and the collection, arrangement and assembly of content on
the Website and/or Mobile Application (collectively,
“Beautician Content”), are the property of Beautician and
are protected under copyright, trademark and other laws.
User shall not modify the Beautician Content or reproduce,
display, publicly perform, distribute, or otherwise use the
Beautician Content in any way for any public or commercial
purpose or for personal gain.
■ 3.8.3User shall not access the Services for purposes of
monitoring their availability, performance or functionality, or
for any other benchmarking or competitive purposes.

● 3.9REVIEWS AND FEEDBACK
● By using this Website and/or Mobile Application , you agree that any
information shared by you with Beautician or with any Service Provider will
be subject to our Privacy Policy.
● You are solely responsible for the content that you choose to submit for
publication on the Website and/or Mobile Application , including any
feedback, ratings, or reviews (“Critical Content”) relating to Service Provider
or other healthcare professionals. The role of Beautician in publishing Critical
Content is restricted to that of an ‘intermediary’ under the Information
Technology Act, 2000. Beautician disclaims all responsibility with respect to
the content of Critical Content, and its role with respect to such content is
restricted to its obligations as an ‘intermediary’ under the said Act.

Beautician shall not be liable to pay any consideration to any User for re-
publishing any content across any of its platforms.

● Your publication of reviews and feedback on the Website and/or Mobile
Application is governed by Clause 5 of these Terms. Without prejudice to
the detailed terms stated in Clause 5, you hereby agree not to post or
publish any content on the Website and/or Mobile Application that (a)
infringes any third-party intellectual property or publicity or privacy rights,
or (b) violates any applicable law or regulation, including but not limited to

the IG Rules and SPI Rules. Beautician, at its sole discretion, may choose
not to publish your reviews and feedback, if so required by applicable law,
and in accordance with Clause 5 of these Terms. You agree that Beautician
may contact you through telephone, email, SMS, or any other electronic
means of communication for the purpose of:
○ Obtaining feedback in relation to Website and/or Mobile Application
or Beautician’s services; and/or
○ Obtaining feedback in relation to any Service Provider listed on the
Website and/or Mobile Application ; and/or
○ Resolving any complaints, information, or queries by Service Provider
regarding your Critical Content;

● and you agree to provide your fullest co-operation further to such
communication by Beautician. Beautician’s Feedback Collection and Fraud
Detection Policy, is annexed as the Schedule hereto, and remains subject
always to these Terms.
● 3.10RECORDS
● Beautician may provide End-Users with a free facility known as ‘Records’ on
its mobile application ‘Beautician’. Information available in your Records is
of two types:
○ User-created: Information uploaded by you or information generated
during your interaction with Beautician ecosystem, eg: appointment,
treatment order placed by you.